Euflorium: The Eufloria Community

Eufloria => Eufloria HD Support => Topic started by: andrea.cravotta on May 19, 2013, 11:22:24 PM

Title: Problems with savings
Post by: andrea.cravotta on May 19, 2013, 11:22:24 PM

Hi. I recently installed the payed version of eufloria on my android 4.1.2 device (a galaxy s2).
Everytime i exit the program (by choosing "ok" on the question popup), and then I reenter, I find that every progress I made on the last game is lost, and I have to start again from level 6.
In the same way, every change on option page is not recorded... Do i do something wrong?

Title: Re: Problems with savings
Post by: sillytuna on May 20, 2013, 10:04:32 AM

Do you mean you have finished level 6 and unlocked another level, but you lose it on exist? Or do you mean in-level progress on level 6?

We've got a few issues with this build and i've asked for it to be reverted if they aren't resolved in the next 48 hours.

Title: Re: Problems with savings
Post by: andrea.cravotta on May 20, 2013, 04:43:26 PM

I mean I reached level 11 in a morning, since i was ill at bed, and when i restarted the game i was still at level sx (the level i reached when i purchased the payed game).
and every parameter i try to change (difficulty, graphic details, new record on 1-6 levels) is not recorded when i leave the game.

Title: Re: Problems with savings
Post by: sillytuna on May 20, 2013, 05:54:53 PM

Thanks. Can you please email androidsupport at eufloria-game.com with all the above details and state exactly which version of the game you have. I've already flagged it up but apportable handle this and they may want to talk to you directly.

Title: Re: Problems with savings
Post by: andrea.cravotta on May 20, 2013, 06:12:56 PM

done.
many thanks!

Title: Re: Problems with savings
Post by: TheDifference on May 20, 2013, 07:05:50 PM

Having the same exact issue.

Samsung Galaxy SII. Eufloria HD paid. Android 2.3

Title: Re: Problems with savings
Post by: andrea.cravotta on May 20, 2013, 07:13:58 PM

I'm waiting for an anwser from the android support team.
When I'll get it I'll post it!

Title: Re: Problems with savings
Post by: sillytuna on May 20, 2013, 11:22:33 PM

Both of you can PM me for a free copy of the bitcoin bundle.

Sorry about this. Bit miffed about it but nothing I can do. I know the team worked like mad on that version but it appears problems got through so I've asked it to be pulled and replaced with the previous build. The worst thing is that this was supposed to be fixing a save issue but instead it's got worse.

Title: Re: Problems with savings
Post by: andrea.cravotta on May 20, 2013, 11:51:58 PM

what do you mean with "bitcoin bundle"?

Title: Re: Problems with savings
Post by: gandy on May 21, 2013, 01:12:58 AM

Just bought the game (Yesterday) with my S3 latest version and I have the same problem. The game is bringing me back to lvl 6 everytime I reopen it.

Title: Re: Problems with savings
Post by: sillytuna on May 21, 2013, 08:52:16 PM

This bug is now fixed and a new build will be uploaded shortly.

Phew.

Title: Re: Problems with savings
Post by: andrea.cravotta on May 21, 2013, 10:25:03 PM

I'm dowloading it right now. hope the bug is fixed! and many thanks for the support

EDIT: now time records on plevioulsy completed levels are recorded. seems fixed to me!