Author Topic: Out of memory errors (Win7)  (Read 14266 times)

q00u

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Out of memory errors (Win7)
« on: September 11, 2012, 09:27:15 AM »
I have encountered several out-of-ram errors in the latest patch from this site. However, I have _quite_ a bit of free ram (12GB+), and Eufloria doesn't use hardly any of it.

Edit: It doesn't always error the same way. Sometimes Eufloria itself will tell me that there's not enough memory (for example, when I try to launch a level), and sometimes it will be a windows crash (for example, after winning a level, trying to load the next one).

Here is an example of the latter:
Code: (Crash report) [Select]
Description:
  Stopped working

Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: eufloria.exe
  Problem Signature 02: 2.0.0.0
  Problem Signature 03: 4cfb61a7
  Problem Signature 04: mscorlib
  Problem Signature 05: 2.0.0.0
  Problem Signature 06: 4ef6c7cc
  Problem Signature 07: 2b94
  Problem Signature 08: 227
  Problem Signature 09: System.OutOfMemoryException
  OS Version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033


MOD EDIT: Removed spoiler tags to make the crash report easier to read ~Pilchard123
« Last Edit: September 11, 2012, 07:55:40 PM by Pilchard123 »

sillytuna

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Re: Out of memory errors (Win7)
« Reply #1 on: September 11, 2012, 07:08:34 PM »
I think AlexM will need to answer that one and I think he's away right now.

There will be a new PC version which is a rewrite - hopefully won't have this issue.

q00u

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Re: Out of memory errors (Win7)
« Reply #2 on: September 15, 2012, 06:53:27 AM »
At first I thought that this was caused through running Eufloria as a non-Steam game with the Steam overlay (which is known to cause problems). I ran it outside of Steam and that appeared to fix it and I was able to go through the rest of the game crash-free.

However, today I was playing again (gotta finish Dark Matter Mode, haha), and it crashed again.

Code: [Select]
Description:
  Stopped working

Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: eufloria.exe
  Problem Signature 02: 2.0.0.0
  Problem Signature 03: 4cfb61a7
  Problem Signature 04: Eufloria
  Problem Signature 05: 2.0.0.0
  Problem Signature 06: 4cfb61a7
  Problem Signature 07: 123
  Problem Signature 08: 1b
  Problem Signature 09: System.OutOfMemoryException
  OS Version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033

Almost 10GB free memory when this happened, haha. It's very similar to the previous crash, and definitely not caused by Steam. Which is frustrating, since I thought this was solved, haha.

Is there an ETA for the new version? Is it worth it to post bugs in the current version?

Edit: Just now, same crash on the same level. Midway through Dark Matter Mode level 14, it crashes.

Edit edit: Levels 14 and 16 in Dark Matter Mode crash with out of memory errors 100% of the time. All other levels have been played to completely successfully. Why just those two? Are they more memory intensive than the others?
« Last Edit: September 22, 2012, 03:18:56 PM by q00u »

uncoolcentral

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Re: Out of memory errors (Win7)
« Reply #3 on: November 01, 2012, 08:41:02 AM »
Having same Eufloria memory issue errors. Win7 x64
I have 8GB, so there's no actual shortage of RAM.
Any ETA on patch or advice on a hack?

sillytuna

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Re: Out of memory errors (Win7)
« Reply #4 on: November 05, 2012, 06:02:31 AM »
There's no patch planned as far as I know. That version of Eufloria has essentially been retired and will be replaced early/mid next year by Eufloria HD (first version in beta as of this weekend).


q00u

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Re: Out of memory errors (Win7)
« Reply #5 on: November 09, 2012, 06:17:07 PM »
There's no patch planned as far as I know. That version of Eufloria has essentially been retired and will be replaced early/mid next year by Eufloria HD

Is there an upgrade path from Eufloria to Eufloria HD? Will the Steam version turn into the HD version at least? What about those of use that have a non-Steam version?

Or, will the HD version have to be purchased separately? And if so, is there at least a discount for current Eufloria owners? And if not, why should we purchase anything from you guys ever again? I mean, I have *other* games on Steam from over a decade ago, and they still work fine. And Eufloria has known bugs that are not being (and according to you, will never be) addressed.

It's a concern if a company will not stand by their products. I hope that is not the case here.

Quote
(first version in beta as of this weekend).

Now, this part is just plain confusing. Isn't the Humble Bundle version the HD version? Are you saying that it's just a beta? It doesn't say beta anywhere on that site as far as I can see...

spywhere

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Re: Out of memory errors (Win7)
« Reply #6 on: November 09, 2012, 06:41:44 PM »
Quote
(first version in beta as of this weekend).

Now, this part is just plain confusing. Isn't the Humble Bundle version the HD version? Are you saying that it's just a beta? It doesn't say beta anywhere on that site as far as I can see...

For who already bought Eufloria, check this out http://www.dyson-game.com/smf/index.php?topic=1627.0

The HIB version is Eufloria HD and yes, it's beta as the file download as _BETA1

sillytuna

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Re: Out of memory errors (Win7)
« Reply #7 on: November 09, 2012, 10:15:35 PM »
Is there an upgrade path from Eufloria to Eufloria HD? Will the Steam version turn into the HD version at least? What about those of use that have a non-Steam version?

I think that's been answered by the link. Anyone who contacts us who wants the updates can have one for free :) RANT COMING! However, and this is purely my personal opinion, I would like to think our fans would be supportive of both us and other indies who go through all manner of, well, 'hell', to make these games.

We're not out there driving expensive cars, we aren't out on the golf course, we've been up until 5am, we've had to put family and children and personal lives on hold, we've had to deal with more than anyone should have to for our work. And that's our choice! In Eufloria's case, we're still updating a niche game 4 years later.

So, I would really like to think that people will purchase the bundle, even if you only pay 1 cent or give all the money to charity!

Quote
Or, will the HD version have to be purchased separately? And if so, is there at least a discount for current Eufloria owners? And if not, why should we purchase anything from you guys ever again? I mean, I have *other* games on Steam from over a decade ago, and they still work fine. And Eufloria has known bugs that are not being (and according to you, will never be) addressed.

It's a concern if a company will not stand by their products. I hope that is not the case here.

The issue you're referring to is a bug in a 4 year old game on an OS which didn't exist to be fair, and it's not a problem we have lots of requests about although it is clearly an issue somewhere. Few games get updated to fix bugs that come up much after release. For better or worse, Eufloria has always had its fair share of bugs which is partly why it's now on a new and fresh code base. Eufloria HD is a complete rewrite in a different language.

The original Eufloria code base is still entirely with co-creator Alex May and it's completely his call as to whether to update his old code. He's moved on to other projects now but I will mention it to him next time we speak. Edit to add - the problem could be in some of the libraries used. Those libraries may not have been updated, or Eufloria may not work with the new libraries. I'm not saying that's the case, just saying it's non trivial.

Quote
Quote
(first version in beta as of this weekend).

Now, this part is just plain confusing. Isn't the Humble Bundle version the HD version? Are you saying that it's just a beta? It doesn't say beta anywhere on that site as far as I can see...

If you read the pdf that comes with the PC, Mac and Linux install, you'll see it does say more in there. Perhaps it could have been known as a beta release but that's not how the bundle works. The bundle is an Android bundle, it just happens that we all agreed for users to get these other platforms too.

Having said that, it's only beta in that it's new on the platforms and that we plan on adding more features before we do a full commercial release. The code base is solid having been developed and tested heavily already.

I hope this all makes sense. We've been doing ridiculous things to get this to happen so apologies if my reply comes across a little tetchy.
« Last Edit: November 09, 2012, 10:30:58 PM by sillytuna »

q00u

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Re: Out of memory errors (Win7)
« Reply #8 on: November 16, 2012, 07:50:29 AM »
« Last Edit: November 16, 2012, 08:13:20 AM by q00u »

sillytuna

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Re: Out of memory errors (Win7)
« Reply #9 on: November 16, 2012, 08:19:42 AM »
The forum has just moved, that's why the link is broken ;)

More info on the updated faq though.

I did speak to AlexM and there are no plans to update the old code base for new operating systems etc.

All development is on Eufloria HD. If you want a pre-release copy then the easiest way it to buy the Humble Bundle, for which you can pay just 1 cent if you wish.

(and yes, that link)

q00u

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Re: Out of memory errors (Win7)
« Reply #10 on: November 16, 2012, 09:08:35 AM »
I think that's been answered by the link. Anyone who contacts us who wants the updates can have one for free :)
Hooray!
Quote
RANT COMING!
Uh oh...
Quote
However, and this is purely my personal opinion, I would like to think our fans would be supportive of both us and other indies who go through all manner of, well, 'hell', to make these games.

We're not out there driving expensive cars, we aren't out on the golf course, we've been up until 5am, we've had to put family and children and personal lives on hold, we've had to deal with more than anyone should have to for our work. And that's our choice! In Eufloria's case, we're still updating a niche game 4 years later.
I'm so confused! Do you think I'M driving expensive cars, or out on the golf course? I've been up until 5am myself finishing my degree, but then I got tapped to take care of my adult autistic brother. So instead of having a nice programming job to pay off my ridiculous student loans (WHY did I go to grad school? Don't go to grad school. It's not worth it), I'm barely making ends meet. (And really, not even that; I've managed to keep my head above water this long, but my heavy student loans drag me deeper and deeper...)

Not that I want this to be a pity party, haha. Where I am in life is a result of my own choices and my dire financial straits are my own fault. But if your impression of me is that of a monocle-wearing billionaire lighting Cubans* with $100 bills, that is not the case. My point being that I don't really have the means to re-purchase games just because they're older than some date.

Did I buy a copy or did I rent it?

If I just rented it, fine, but say so. Then I won't have any expectation of support.

And more importantly, how can I recommend Eufloria to my friends? I love Eufloria, and I want everyone to play it. But I can't in good conscience recommend it if you guys don't stand by it. THAT'S why support is important. I don't really need it for myself (I mean, how many times does one guy have to play through the same game over and over again?). I need you guys to stand by your product, so that I can tell my friends "You're not wasting your money by buying it."

Quote
So, I would really like to think that people will purchase the bundle, even if you only pay 1 cent or give all the money to charity!

Nooo! It costs more than 1 cent to process the order. Paying 1 cent is theft. I'm poor, but I'm no thief.

Quote
The issue you're referring to is a bug in a 4 year old game on an OS which didn't exist to be fair, and it's not a problem we have lots of requests about although it is clearly an issue somewhere.
4 years is not a long time, game-wise. I bet more than 100+ of my Steam games are older than that. And Windows 7 has been out for 3 of those 4 years...

Quote
Few games get updated to fix bugs that come up much after release.
WHAT? Seriously, what are you talking about? The ONLY games that don't get updated to fix bugs are console games. Computer games not being patched is the _exception_.

Quote
I hope this all makes sense. We've been doing ridiculous things to get this to happen so apologies if my reply comes across a little tetchy.
No worries, haha. I will never take offense if you feel the need to yell at me a bit. I can take it. ;) I'm kind of a jerk, so that happens a lot anyway.

I appreciate all your hard work, even if it doesn't seem that way because of my constant whinging (really, if I didn't care I wouldn't complain in the first place).

I really do love Eufloria. I wish I had the means to buy 1000 copies to give away. It is _exactly_ my kind of game. That's why it breaks my heart to see it essentially unsupported. Eufloria HD is out, which is great! But how long will it be supported? Your track record...

*By "Cubans" I of course don't mean cigars, I mean the Cubans I hire to tend the grounds of my palatial estate...

sillytuna

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Re: Out of memory errors (Win7)
« Reply #11 on: November 16, 2012, 09:36:33 AM »
Quote
No worries, haha. I will never take offense if you feel the need to yell at me a bit. I can take it. ;) I'm kind of a jerk, so that happens a lot anyway.

I appreciate all your hard work, even if it doesn't seem that way because of my constant whinging (really, if I didn't care I wouldn't complain in the first place).

I really do love Eufloria. I wish I had the means to buy 1000 copies to give away. It is _exactly_ my kind of game. That's why it breaks my heart to see it essentially unsupported. Eufloria HD is out, which is great! But how long will it be supported? Your track record...

We're going to agree to disagree over updating the old Eufloria I'm afraid! If you're worried that we're not going to keep updating it for new OS' or bugs people find way into the future, don't buy it. Seriously, ask for your money back and never buy from us again. I don't want you to do that but I'd rather you were happy.

We're not going to keep updating it forever. No indie developer wants to do that on products they are no longer working on (I'm not talking in the few months after release) and few do. Mind you, I have more problems with bigger titles on Steam!

It's amazing that Eufloria is still being worked on at all - all previous buyers get the current work for free so we can only even support the development with new platforms. The PC version didn't pay for the iOS version, the iOS version did. Yet we already had to do months of work on the old platforms just to get them up to date, and we plan on adding more features. Which will be given away!

We couldn't do that if we had to go back to the original code and work with that too. So we made our choice. Goodbye old Eufloria, hello new. It's the only way to make it manageable, and it's still actually pretty unmanageable with all the versions flying around.

However... PM me again if you need me to share the beta with you.

Thread locked (or I'll be here all night; I've been going about 15 hours and not eaten yet)


« Last Edit: November 16, 2012, 09:40:26 AM by sillytuna »