Eufloria > Eufloria HD Support

Can't update to the latest Android version

<< < (2/3) > >>

Grizzly:
I've deleted all three. But now I have no Apps or Games in My Apps. Everything gone. :-\

EDIT: I had to delete/add my Google account. Now I have all my Apps and Games back but also the error message with Eufloria.

sillytuna:
Aaargh! Am glad you got everything back. Chasing this up like crazy...

sillytuna:
If you PM me I'll give you a free copy of the bitcoin bundle.

sillytuna:
A new build will be uploaded shortly which fixes the save bug.

We hope that just uploading a new build fixes the store issue. Basically, it's a problem in the store and not the app so we can't do anything at all about it which is very frustrating. The problem was reported to Google by others a month ago but is yet to be fixed.

Various solutions have been offered here but none are exactly friendly:

http://stackoverflow.com/questions/13717091/android-error-while-retrieving-information-from-server-rpcs-5aec-0-in-google

sillytuna:
Solution - if someone can confirm this that'd be amazing.


--- Quote --- Settings > Personal > Accounts & sync> Touch the account to delete> Remove account
- Reboot your device
- Settings > Personal > Accounts & sync > Add account

Please note that removing your Google account will not delete all of the information associated with it, since your content and settings are saved in the cloud. If you cannot remove your Google account via the Settings menu, please try removing it and re-adding it via the Settings > Accounts in the Google Play Store app (and please reboot your device in between). Thank you for your patience and for helping us resolve this issue!

--- End quote ---

Navigation

[0] Message Index

[#] Next page

[*] Previous page