Eufloria > Eufloria HD Support

Problems with savings

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andrea.cravotta:
Hi. I recently installed the payed version of eufloria on my android 4.1.2 device (a galaxy s2).
Everytime i exit the program (by choosing "ok" on the question popup), and then I reenter, I find that every progress I made on the last game is lost, and I have to start again from level 6.
In the same way, every change on option page is not recorded... Do i do something wrong?

sillytuna:
Do you mean you have finished level 6 and unlocked another level, but you lose it on exist? Or do you mean in-level progress on level 6?

We've got a few issues with this build and i've asked for it to be reverted if they aren't resolved in the next 48 hours.

andrea.cravotta:
I mean I reached level 11 in a morning, since i was ill at bed, and when i restarted the game i was still at level sx (the level i reached when i purchased the payed game).
and every parameter i try to change (difficulty, graphic details, new record on 1-6 levels) is not recorded when i leave the game.

sillytuna:
Thanks. Can you please email androidsupport at eufloria-game.com with all the above details and state exactly which version of the game you have. I've already flagged it up but apportable handle this and they may want to talk to you directly.

andrea.cravotta:
done.
many thanks!

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