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Game Freeze and Crash

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kabocha:
Good evening!

I've only started playing recently, but as I found, I got to level 11 earlier today, and ended up exiting the level to restart later.  When I went back to play it, it started doing one of these two things:

It either freezes and then crashes a few minutes later (This is what it does most frequently);
or it crashes right out.


As far as tech info (dunno what's helpful):
Running Win XP
Video drivers up to date
Game patched to latest version


I've tried uninstalling and reinstalling the game, and I'm pretty much at a loss.

Pilchard123:
Did you buy it on steam? Try using the System Info option in one of the top menus of Steam. That spits out loads of info.

kabocha:
(click to show/hide)Processor Information:
    Vendor:  GenuineIntel
    Speed: 1994 Mhz
    2 logical processors
    2 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Unsupported
    SSE42:  Unsupported
    
Network Information:
    Network Speed:  
    
Operating System Version:
    Windows XP (32 bit)
    NTFS:  Supported
    Crypto Provider Codes:  Supported 323 0x0 0x0 0x0
    
Video Card:
    Driver:  NVIDIA GeForce 8400M GS            

    DirectX Driver Name:  nv4_disp.dll
    Driver Version:  6.14.11.7597
    DirectX Driver Version:  6.14.11.7597
    Driver Date: 7 July 2008
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 60 Hz
    DirectX Card: NVIDIA GeForce 8400M GS            
    VendorID:  0x10de
    DeviceID:  0x427
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    No SLI or Crossfire Detected
    Primary Display Resolution:  1440 x 900
    Desktop Resolution: 1440 x 900
    Primary Display Size: 12.99" x 8.11"  (15.31" diag)
                                            33.0cm x 20.6cm  (38.9cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 512 MB
    Supported MSAA Modes:  2x 4x 8x
    
Sound card:
    Audio device: Realtek HD Audio output
    
Memory:
    RAM:  3070 Mb
    
Miscellaneous:
    UI Language:  English
    Microphone:  Not set
    Media Type:  DVD
    Total Hard Disk Space Available:  305204 Mb
    Largest Free Hard Disk Block:  143839 Mb
    Steam Hard Disk Usage:  7821 Mb
    OS Install Date: May 02 2009
    Game Controller: None detected


Ah, I was mistaken -- the graphics drivers are not up-to-date as I had thought (or at least, doesn't seem that way;  I could have sworn I'd updated...), anyway...

:edit: NOW they're up-to-date and I'm still encountering the issue...

It doesn't really seem like a graphics issue, considering that these levels worked previously.


I actually want to try erasing my save data in order to see if a clean start will change anything, since after uninstalls and reinstalls, nothing really seems to change. Found it, tweaked it.  Nothing changed.
(I also tried unlocking the entire chapter, and have checked several other levels -- the only ones that seem to be affected are levels 10, 11, and 12 so far.)

Alex:
OK, thanks for the report - we'll check out levels 10, 11 and 12.

kabocha:
After updating to .net 3.5 (as I saw in another thread), the problem is gone. :D

Yay!

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